1. Course Refund Policy
- Refund Eligibility: You may request a refund within 14 days of your initial purchase if you have not started the course. If you have started or completed any course material, refunds will not be issued.
- How to Request a Refund: To request a refund, please contact us at [Your Contact Email]. Include your order number, course details, and a brief explanation of why you are requesting the refund.
- Processing Time: Once your refund request is received and approved, it may take up to 10 business days to process your refund.
2. Exchange and Transfer
- Course Transfers: If you wish to transfer to a different course, please contact us within 14 days of your purchase. We may allow one transfer per purchase, subject to course availability.
- No Exchanges: We do not offer exchanges for course materials once the course has started.
3. Special Circumstances
- In certain exceptional cases (e.g., medical or emergency), we may consider a refund or extension request on a case-by-case basis. Please contact us directly at [Your Contact Email] to discuss these situations.
4. Digital Products and Materials
- Non-refundable Digital Content: Please note that all digital materials (such as eBooks, guides, and downloadable resources) are non-refundable once accessed or downloaded.
5. Refund Method
- Refunds will be issued via the same payment method used for the original purchase. If you made a payment through a credit card or other payment method, the refund will be credited back to that account.
We value our customers and are dedicated to ensuring you have a fulfilling educational experience. If you have any questions or concerns regarding this policy, please don’t hesitate to contact us.
Contact Information:
help@nightblossom.life